Terms and Policies for PalConnects

Welcome to PalConnects, a Voice over Internet Protocol (VOIP) application developed by Don-Clem Technology. By using PalConnects, you agree to abide by these Terms and Policies.

The app provides services such as purchasing voice-over credit, data, utility bill payments, and free in-app messaging and calls.

These terms comply with the United Kingdom Data Protection Act of 2018, UK GDPR (General Data Protection), and Nigeria’s Cybercrimes (Prohibition) Act of 2015, as well as the Nigeria Data Protection Regulation (NDPR).

The following are recognized terms and policies connected with PalConnects:

1. User Eligibility

1.1 Minimum Age Requirement: Users must be at least 13 years old or meet the digital consent age in their jurisdiction (e.g., 13 in the UK, 13 in Nigeria).

1.2 Parental Consent: For users under 18, parental or guardian consent is required.

1.3 Legal Compliance: By using the app, users affirm they are legally permitted to access and use PalConnect in their respective jurisdictions.

2. Service Description

2.1 PalConnects provides the following services:

  • Voice-over Credit Purchases: Users can buy credit for VOIP calls.
  • Data Purchases: Access to data bundles from various network providers.
  • Utility Bill Payments: Payment services for utilities like electricity and water.
  • Free in-App Messaging & Calls: Unlimited free messaging, video, and voice calls within the app.

2.2 Service Availability: PalConnects strives to ensure continuous service but does not guarantee uninterrupted access due to maintenance or technical issues.

3. Responsibilities of the User

3.1 Accurate Registration: Users must provide true, accurate, and up-to-date information during registration. It is with the registration details that continuous and free access will be guaranteed in the app.

3.2 Account Security: Users are responsible for safeguarding account credentials and any activities under their account.

3.3 Prohibited Activities: Users must not engage in:

  • Illegal activities, including fraud or hacking.
  • Harassment, abuse, or spamming of other users.
  • Violations of applicable laws in the UK or Nigeria.

Engaging in the above-mentioned activities will lead to immediate termination of account.

4. Restrictions on Use

4.1 Users must not:

  • Use the app for unauthorized commercial purposes.
  • Disseminate harmful software or malware.
  • Engage in activities violating the UK Computer Misuse Act 1990 or Nigeria’s Cybercrimes Act 2015.

5. Intellectual Property

5.1 Ownership: All content, software, and intellectual property associated with PalConnects are owned by Don-Clem Technology.

5.2 Limited License: Users are granted a personal, non-exclusive license to use PalConnects for personal or non-commercial purposes.

6. Termination

6.1 Grounds for Termination: PalConnects may terminate access for:

  • Breach of these terms.
  • Fraudulent or unlawful use.
  • Persistent technical issues caused by user misconduct.

6.2 Effect of Termination: Upon termination, access will be immediately suspended, and any unused credits may be forfeited.